Privacy Policy

Idaho Falls Arts Council
Last Updated Date: 8/20/25

Introduction

The Idaho Falls Arts Council ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase tickets or register for events.

Information We Collect

Personal Information You Provide

When you purchase tickets or register for events, we may collect:

• Name and contact information (email, phone, mailing address)
• Payment information (credit card details, billing address)
• Event preferences and accessibility needs
• Emergency contact information (for certain events)

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and device information
• Pages visited and time spent on our site
• Referral source (how you found our website)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Process transactions securely

How We Use Your Information

We use your personal information to:

• Process ticket purchases and event registrations
• Send confirmation emails and event updates
• Communicate about upcoming events and programs
• Provide customer support
• Comply with legal obligations
• Improve our website and services
• Send newsletters and promotional materials (with your consent)

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers

• Payment processors (for secure transaction processing)
• Email service providers (for communications)
• Website hosting and analytics providers
• Event venues and partners (as necessary for event coordination)

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights and Choices

Communication Preferences

• You may opt out of promotional emails by clicking "unsubscribe" in any email
• You may update your preferences by contacting us directly
• Transactional emails (receipts, event confirmations) cannot be opted out of

Access and Correction

You have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)

Cookies

You can control cookies through your browser settings, though this may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Event and ticket information is typically retained for seven years for financial record-keeping purposes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

For our services directed to children under the age of 13, we may collect information such as:

• Name

• Date of birth

• Allergies (health information)

• Parent or guardian contact information

This information is only collected with the verifiable consent of the child's parent or guardian. We take the privacy and security of children’s personal information very seriously and implement reasonable measures to protect it from unauthorized access or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes (if applicable)

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us.